+44 (0) 3333 445 286 [email protected]
0

Subtotal: £0.00


No products in the basket.

Release, Control and Validation Intermediate Capability Handbook

From: £10.95

Clear
SKU: N/A Categories: , Tags: ,

Description

Updated in line with the ITIL® 2011 editions and the Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.

Key Features:

  • Authored and quality assured by itSMF UK.
  • Follows the ITIL Intermediate Release, Control and Validation Syllabus.

Covers the following processes and functions and how they contribute to the Lifecycle:

  • Change Management.
  • Service Asset and Configuration Management.
  • Service Validation and Test.
  • Release and Deployment Management.
  • Request Fulfilment.
  • Service Evaluation.
  • Knowledge Management.

Additional information

Formats:

eBook, Paperback

Reviews

There are no reviews yet.

Be the first to review “Release, Control and Validation Intermediate Capability Handbook”

Your email address will not be published. Required fields are marked *