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Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (Pack of 10)

SKU: 9780113314553 Categories: , Tags: ,

Description

Updated in line with the 2011 editions and Planning, Protection and Optimization (PPO) syllabus this quick reference guide will help you study for the PPO module of the ITIL® Intermediate Capability qualification. It is a handy, portable reference source for practitioners who work with these processes.

Key Features

  • Authored and quality assured by itSMF UK.
  • Part of a four-book series covering the Intermediate Capability syllabus.
  • A practical, portable, pocket-sized reference book, ideal for ITIL practitioners.
  • Comes in a pack of 10, ideal for training courses.

Additional information

Weight 0.5 kg

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