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£99.50 excluding VAT

SKU: 9780113313686 Categories: , Tags: , ,


The Key Element Guide: ITIL Service Operation provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.

ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Key Features:

  • Written by authors of the main core guidance titles
  • Provides a handy overview of the five core titles
  • Each Key Element Guide shares the same structure
  • Quality assured and endorsed by itSMF International.
  • Comes in a pack of 10, the ideal solution to supply each of your members of your team with their own copy.

Additional information

Weight 1.2 kg


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