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Key Element Guide: ITIL Service Transition

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Description

The Key Element Guide: ITIL Service Transition provides a handy reference to the content contained within the core ITIL Service Transition guidance and summarises its key elements.

ITIL Service Transition focuses on the broader, long-term change management role and release practices so that risks, benefits, delivery mechanisms and the ease of ongoing operations of services are considered.

Key Features:

  • Written by the authors of the main core guidance titles.
  • Provides a handy overview of the five core titles.
  • Each Key Element Guide shares the same structure.
  • Quality assured and endorsed by itSMF International.

Additional information

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Format:

eBook, Paperback

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