+44 (0) 3333 445 286 [email protected]
0

Subtotal: £0.00


No products in the basket.

£19.99 excluding VAT

SKU: 9781780172248 Categories: , Tags: ,

Description

In order to remain competitive in today’s fast-paced business environment, organisations need to ensure that their systems are supporting business needs. The role of the continual service improvement (CSI) manager is to align IT services to evolving business needs by identifying and implementing improvements that support business processes and drive quality service management.

This highly accessible book gives an excellent introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role. Based on the author’s extensive experience, it gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.

Additional information

Weight 0.2 kg

Reviews

There are no reviews yet.

Be the first to review “Continual Service Improvement Manager (Paperback)”

Your email address will not be published. Required fields are marked *