+44 (0) 3333 445 286 [email protected]
0

Subtotal: £0.00


No products in the basket.

Release, Control and Validation Intermediate Capability Handbook (Pack of 10)

£109.50 excluding VAT

Description

Updated in line with the ITIL® 2011 editions and the Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.

Key Features:

  • Authored and quality assured by itSMF UK.
  • Follows the ITIL Intermediate Release, Control and Validation Syllabus.
  • Comes as a pack of 10, ideal for training courses.

Covers the following processes and functions and how they contribute to the Lifecycle:

  • Change Management.
  • Service Asset and Configuration Management.
  • Service Validation and Test.
  • Release and Deployment Management.
  • Request Fulfilment.
  • Service Evaluation.
  • Knowledge Management.

Reviews

There are no reviews yet.

Be the first to review “Release, Control and Validation Intermediate Capability Handbook (Pack of 10)”

Your email address will not be published. Required fields are marked *