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The one-stop shop for all ITSM books, standards, tools and training

ITIL 4 Foundation Revision Guide
From: £12.49
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ITIL® 4 has evolved from the previous, ITIL v3, version by re-shaping much of the established ITSM practices in the wider context of customer experience, value streams and...

A Practical Guide to GDPR for Small Businesses
From: £9.96
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The General Data Protection Regulation or GDPR is a 57,500+ worded legislation that applies to every business or organisation that handles personal information of living EU...

The ISO/IEC 20000-1 Documentation Toolkit
£49.95 excluding VAT
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This documentation toolkit will provide you with all of the document templates necessary to implement ISO/IEC 20000-1:2018....

Agile: A Manager's Guide to Unlocking Business Value
£14.95
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Agile: Manager's Guide to Unlocking Business Value is a simple resource for managers to quickly get up to speed with Agile principles, methods and techniques so that...

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