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Why Targeted Email Attacks Work

Targeted email attacks are an increasingly difficult problem to stop through technology alone, requiring both processes and people (via education) to effectively combat. Commonly called ‘spear phishing’ and for high profile targets ’whaling’ the core of the attack is...

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Is ITSM dead?

I was reading Dolf van der Haven’s post that we published yesterday where he states that the term ITSM is soon to be obsolete. But is this really true, is ITSM dead?We now have approaches such as VeriSM™ for enterprise service management (or ESM) and standards such as...

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