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Allowing employees the latitude to create, innovate, experiment, make mistakes and learn from them is the essence of not just EX, it’s the nexus of value creation. Any people strategy should also acknowledge and plan for the neuro-diverse who are often armed with left-field problem solving insight that may otherwise go unrealised. The vast majority of Internet start-ups have been founded by people on the autistic spectrum. Many employers now actively target these resources but building in mechanisms into the organisations to identify, channel and realise their value is equally important.

Read more pragmatic advice and insights in Nigel Murphy’s new book, A Guide to Lean, which is published today.

By Nigel Murphy

About the Author:

I have worked in IT since 1997 starting out on a Service Desk, I seemed to be a little out of sync with everyone else and was told I actually dealt with support calls ‘too quickly’, the average time was 2 min 20 secs, mine was 50 secs!. I became fascinated by productivity and when a few years later Fujitsu Services underwent a Lean Transformation it seemed a natural fit, instantly resonating with me. I decided to leave the confines of IT support behind and become a consultant and have been ‘hooked’ on Transformation ever since.