+44 (0) 3333 445 286 customerservices@itsmshop.co.uk

The one-stop shop for all ITSM books, standards, tools and training

The ISO/IEC 20000-1 Documentation Toolkit
£49.95 excluding VAT
Image is not available

This documentation toolkit will provide you with all of the document templates necessary to implement ISO/IEC 20000-1:2018....

Agile: A Manager's Guide to Unlocking Business Value
Image is not available

Agile: Manager's Guide to Unlocking Business Value is a simple resource for managers to quickly get up to speed with Agile principles, methods and techniques so that...

Collaborating for Success: The Future of IT Service and Support Culture
Image is not available

Customers are demanding more from IT than ever before. Better, faster or cheaper – pick any two, is no longer good enough. Collaborating for Success is a...

A Concise Introduction to DevSecOps
From: £7.95
Image is not available

This book, plainly and simply, tries to address some bedrock concepts of DevSecOps. Being concise this book addresses the What and Why of DevSecOps and then tries to focus...

previous arrow
next arrow