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The one-stop shop for all ITSM books, standards, tools and training

ITIL Foundation, ITIL 4 Edition
From: £44.95
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ITIL® Foundation is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and...

A Concise Introduction to Digital Transformation
From: £7.95
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A concise, introductory guide to digital transformation.

'This concise guide will be a tremendous help for executives and senior managers that need to get a quick understanding...

VeriSM: Unwrapped and Applied (Paperback)
£54.95 excluding VAT
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VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM:...

Um guia para a ISO/IEC 20000-1:2018 Gerenciamento de Serviço
From: £14.95
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A norma revisada para Gerenciamento de Serviços, ISO/IEC 20000-1: 2018 é a terceira versão da norma internacional para gerenciamento de serviços, substituindo a edição de...

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