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The one-stop shop for all ITSM books, standards, tools and training

Agile: A Manager's Guide to Unlocking Business Value
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Agile: Manager's Guide to Unlocking Business Value is a simple resource for managers to quickly get up to speed with Agile principles, methods and techniques so that...

Collaborating for Success: The Future of IT Service and Support Culture
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Customers are demanding more from IT than ever before. Better, faster or cheaper – pick any two, is no longer good enough. Collaborating for Success is a...

A Concise Introduction to DevSecOps
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This book, plainly and simply, tries to address some bedrock concepts of DevSecOps. Being concise this book addresses the What and Why of DevSecOps and then tries to focus...

A Concise Introduction to Project Management
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A concise, introductory guide to project management. This guide provides a simple method for managing small to medium sized projects called Basic Project Management.


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